The Next Order Date is the date for your next subscription order, depending on the subscription frequency you chose. For example, if you started a 30-day subscription on Jan 20, the next order date will be 30 days after - Feb 19.
To better understand how to navigate your subscription/s, let us walk you through it.
You can find your active subscription/s on your profile, by clicking on ‘Subscriptions’.
Subscribed On refers to the date you created the subscription.
Order Every is your subscription's frequency (15 / 30 / 45 / 60 / 90 / 120 days).
Next Order is the date when we’ll automatically place a new order for you based on the frequency you’ve set for each product you've subscribed to.
Upon the Next Order date, expect the products to arrive according to the delivery timelines as follow:
Metro Manila - 3 days after the order was placed
Luzon (outside of Metro Manila) - 5 days after the order was placed
Visayas and Mindanao - 7 days after the order was placed
We send out reminder emails five (5) days before the next order date to remind you that your orders will be shipped soon. If you wish to skip or cancel the subscription for this interval, you can do it at this time.
If you need to tweak your subscription for any reason, you can easily edit your subscription, skip a month's order without canceling your subscription, or cancel your subscription entirely directly from your profile any time.
When will my subscription arrive?
On your Subscriptions page under your profile, you can find the Next Order date of your subscription.
Based on the Next Order date, you can expect the delivery dates to be as follows:
Metro Manila - 3 days after the order was placed
Luzon (outside of Metro Manila) - 5 days after the order was placed
Visayas and Mindanao - 7 days after the order was placed
Didn’t get the answer you need in this article? Click here! We’d be glad to assist you!