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Knowledge base
Explore
Booking a class, service, or event
3
I'm done paying, what do I do next?
How do I pay for my booking?
How do I book a class, service, or event?
What's in Explore?
2
Where can I find information about a class, service, or event?
Where can I find available classes, services, or events?
Discover
Sharing your story
2
I have a topic suggestion!
I want to contribute a write-up or article!
What's in Discover?
1
Where can I find articles?
Special Features
Beans
4
I haven't gotten my Beans from my order!
How do I use my Beans?
Where can I find my Beans?
What are edamama Beans?
Referral Program
3
Where can I find my referral code and how does it work?
How can I use my friend’s referral code?
Why can't I enter a referral code at checkout?
Other features
2
How can I get freebies?
Can I get my orders gift-wrapped?
edamama Vouchers
1
edamama Voucher Cheat Sheet
Getting Started
Partnering up with us
3
I want to partner with edamama!
What's the edamama circle?
I want to promote edamama!
Setting up your account
5
How do I log out of my account?
How can I edit my profile?
I forgot my password!
How do I log into my account?
How do I make an account?
Community guidelines
2
Promos & Beans
Terms & Conditions
All about edamama
4
What sets edamama apart?
Get to know the team!
What is edamama?
How can I join team edamama?
Order Concerns
Payments
1
I experienced an error upon checkout!
Returns, replacements, & refunds
3
I received a damaged or wrong item!
Can I return and exchange my item?
How long does it take to process my refund?
Orders & delivery
6
I didn't get my treat!
Can I change items in my order?
Can I change my delivery details or mode of payment?
I haven't received my order!
Can I cancel my order?
See all 6 articles
Subscribe & Save
What's Subscribe & Save?
6
What is edamama’s Subscribe & Save?
How do I start a subscription?
How many products can I subscribe to?
What payment options does Subscribe & Save have?
How do I get free shipping?
See all 6 articles
Next order dates & deliveries
3
What is a next order date?
When will my subscription arrive?
Can I get my subscription with my other order?
Managing your subscription
4
How do I skip a subscription order?
What can I edit on my subscription?
How do I cancel my subscription?
How do I change my subscription payment method?
Shop
Shipping & tracking your delivery
5
How long does it take for my order to be delivered?
How much is the shipping fee?
What order statuses can I see?
How do I track my order?
Returns, Refunds & Replacements
Placing & paying for your order
6
I can't find my address!
How do I order?
What are the payment options?
How do I pay?
Why is my order marked as Pending Payment?
See all 6 articles
What's in Shop?
9
What brands can I find on edamama?
What if the item I want is out of stock?
I want to be a partner merchant on your platform
How can I get bigger savings?
How do I look for products?
See all 9 articles
Gift Registry
Setting up your Gift Registry
4
Can I edit my gift list?
What if one of the items in my gift list becomes out of stock?
How do I make a Gift List?
How do I add an item on my Gift List?
Buying from a gift list
4
I'm having trouble in buying gifts!
Will I be able to send it to my friend’s address?
I can't buy multiple gifts!
How do I buy from a Gift List?
Sharing your gift list
3
Will my guests be able to send the gifts to my address?
What happens when my guest buys an item in my list?
How do I share my Gift List?
