Returns, replacements, & refunds

Can I return and exchange my item?
You may return an ordered product within 7 days from the time it was delivered, given any of these circumstances: damaged items/parcel missing items (...
What should I do if I receive a wrong/damaged item?
The items we deliver are always quality-checked and packed attentively to make sure that everything arrives to you in the best condition.  However, we do ad...
How long does it take to process my refund?
Effective August 09, 2023, we’re glad to share that our refund process has been updated. All cancelled prepaid orders will be automatically refunded via the...