Orders & delivery

I didn't get my treat!
As much as we love treating everyone with surprises, gifts, and freebies, our treats are only until supplies last as indicated upon checking out or in our p...
Can I change items in my order?
For changing items within an order, we will need to cancel your order in full and place another one with the item/s you want. Do note that we are only able ...
Can I change my delivery details or mode of payment?
You may change your delivery details and mode of payment (i.e. from Cash on Delivery to Bank Transfer) only until the order status 'Packed'. You...
I haven't received my order!
We’re excited for you to receive your items! Rest assured our team is working hard to make sure your order arrives at your doorstep on-time.  Do take no...
Can I cancel my order?
We’re sorry to hear that you’d like to cancel your order. Please that we are only able to cancel the order only until the order status 'Packed'. Y...
My order is incomplete!
If you received a partial delivery notification from us, this means we are still working on completing your remaining items from our partner brands. Don...