At edamama, we take your security and peace of mind seriously. As part of our continuous efforts to help safeguard your personal information and prevent fraudulent activities, here are few essential tips:

Stay Safe with These Tips

1. Never Share Your Credentials

edamama will never ask for sensitive information such as One-Time Passwords (OTPs), account passwords, PINs, or bank details via Viber, email, or any other messaging platform. Keep this information confidential to protect your account.

2. Be Cautious of Unverified Messages

If you receive unexpected messages claiming that you’ve won a prize or offer, always verify through official edamama channels before responding. Ignore and delete any messages from unrecognized or suspicious sources.

3. Watch Out for Fake Links

Scammers often use fake links disguised as edamama. Always check the URL carefully or, even better, go directly to the edamama app or website. Never click on links that seem suspicious or unfamiliar.

4. Avoid Off-Platform Transactions

To ensure your protection, always complete purchases and transactions through the official edamama app or website. Any transaction outside of these platforms should be considered fraudulent.

5. Block and Report Suspicious Activity

If you encounter a suspicious account or receive questionable messages via Viber or any other platform, block the contact immediately. You can also report the incident directly to edamama Customer Care for swift action.

Need to report something suspicious or have concerns? Contact our Customer Care team here.