Shipping & tracking your delivery

How long does it take for my order to be delivered?
We’re excited for you to receive your order! We source some of your items from other sellers, so it may take some time to complete your order and deliv...
How much is the shipping fee?
Shipping fee is free for orders amounting to Php 1,500 and above after applying promo codes/discounts or using beans. For orders below Php 1,500, the st...
What order statuses can I see?
Here are the following order statuses that you can see on 'My Orders'! Order Placed: We've received your order! Processing Order: Our t...
What’s the difference between standard delivery and Express Delivery/Fulfilled by Edamama?
We’re happy to let you know that we’ve just recently launched Fulfilled by Edamama on our platform. We heard how important shipping timelines and delivery s...
How do I track my order?
You may track your order in 2 ways! OPTION 1: You may check the status of your orders at ‘My Orders’. Check out What order statuses can I see? for the f...
Returns, Refunds & Replacements
30 DAY RETURN POLICY Contact Customer Care at customercare@edamama.ph and provide the order ID, photo of the item for return, refund or replacement You ...