Please take note that deliveries to Metro Manila addresses will take 3 to 7 business days while deliveries to addresses outside Metro Manila will take 7 to 14 business days. Our delivery schedule is from Monday to Friday, excluding holidays.


To see real-time status of your order after it’s shipped, you can track your parcel via our 

couriers’ tracking links. Learn more about tracking your orders here: How do I track my order?


If you haven’t received your order after the specified delivery timelines, please email us at customercare@edamama.ph as soon as possible and kindly provide us with the following details:


  1. Order number

  2. Name registered with edamama

  3. Email registered with edamama


We know you’re very excited to receive your orders, and we’re as excited as you! Rest assured our team is working hard to make sure your order arrives at your doorstep on-time.