Below are the common reasons why a request for return and refund is declined:
Qualifications for return or refund are not met
Item is not purchased on edamama.ph, edamama App, edamama physical stores, and bean.ph.
Item is non-returnable. See here for the list of non-returnable items
Our Seller partner and/or our order fulfillment team confirmed that the item delivered is accurate, complete, and usable for the purpose/s for which they were bought.